Shipping policy

We provide delivery services for all products within Australia.

All orders are managed through our store's order processing system and delivered by professional transport and logistics providers.

In exceptional circumstances, delivery may be restricted in certain areas due to limited access or special transportation conditions.

All products come with free shipping within Australia.

No additional mandatory shipping charges will be added during checkout unless they have been clearly displayed before the order is confirmed.

Once payment has been successfully received, orders are generally processed within 4 business days.

Order processing includes:

Processing cut-off time:

Orders placed before 4:20 pm on a business day will begin processing on the same business day.

Orders placed after 4:20 pm will begin processing on the next business day.

If an order is placed on a public holiday, processing will begin on the next business day.

Our business days are Monday to Friday, excluding public holidays.

Orders are dispatched through professional logistics providers to ensure safe and reliable transportation.

We provide standard shipping for all orders within Australia.

All products qualify for free standard shipping within Australia.

The estimated delivery timeframe is 7–13 business days from the date of dispatch.

Delivery times may vary depending on the delivery address provided by the customer and transportation conditions.

All prices displayed on our website are shown in Australian dollars (AUD).

Any applicable taxes and additional charges will be clearly displayed during checkout before the order is confirmed.

Once an order has been dispatched, the customer will receive an email containing the available tracking information.

Customers can use the provided tracking details to check the progress of their delivery.

If you need assistance with your order, our customer support team is available to help.

For assistance with orders, shipping or delivery, please contact our store using the details below.

Phone: +81 (801) 522 76 61

Address: 202, 7-13-14 TSUDANUMA, NARASHINO-SHI, CHIBA 275-0016, JAPAN

Business hours: Monday to Friday, 9:20 am – 4:20 pm (excluding public holidays)

Service area: Australia

Your cart is empty