1. General furniture care
Proper care and regular maintenance help preserve the quality, stability and appearance of furniture over time.
Our store recommends cleaning furniture regularly and carrying out maintenance according to the characteristics of each material.
Before using any furniture for the first time, carefully read and follow the assembly instructions provided with the product.
2. Wooden furniture care
Wooden furniture should be cleaned regularly with a soft, dry or slightly damp cloth.
Avoid harsh cleaning products, abrasive materials and alcohol-based liquids, as these may damage the furniture's surface.
Direct sunlight and high humidity may cause discolouration or warping of the material.
Do not place hot objects directly on wooden surfaces. Use suitable protective mats or heat-resistant pads.
3. Fabric and upholstered furniture care
Fabric and upholstered furniture should be vacuumed regularly to remove dust and dirt.
Treat stains as soon as possible using a soft cloth and cleaning products designed for the fabric.
Avoid excessive moisture to protect both the outer fabric and the internal filling.
For furniture with removable covers, follow the specific care instructions provided for each product.
4. Metal and glass furniture care
Metal surfaces should be cleaned with a dry or slightly damp cloth and dried thoroughly afterwards.
To prevent scratches, avoid using sharp tools or abrasive materials.
Glass surfaces should be cleaned with glass cleaning products and a soft cloth.
Avoid strong impacts and placing excessively heavy objects on glass surfaces.
5. Regular maintenance and inspection
Screws, joints and moving parts should be checked regularly and tightened when necessary.
Furniture should only be used for the purpose for which it was designed.
Incorrect use, excessive weight or improper assembly may shorten the product's lifespan.
Damaged parts should be replaced as soon as possible to help maintain safe use.
6. Usage and storage recommendations
Furniture should preferably be used indoors in spaces with stable temperatures and suitable humidity levels.
If furniture will not be used for an extended period, it should be stored in a clean and dry condition.
For garden and outdoor furniture, we recommend using protective covers during unfavourable weather conditions.
7. Customer service contact details
Email: offers@natiioabode.com
Phone: +81 (801) 522 76 61
Address: 202, 7-13-14 TSUDANUMA, NARASHINO-SHI, CHIBA 275-0016, JAPAN
Business hours: Monday to Friday, 9:20 am – 4:20 pm (excluding public holidays)
Service area: Australia